Jacob Bank shows how to adapt AI workflow templates - a different but increasingly valuable skill as more templates become available across platforms.
Jacob demonstrates with a âCustomer Call Insight Generatorâ template that creates weekly syntheses of customer meetings. The structure mirrors his previous use case: find all customer call meeting notes, consolidate them using Claude 3.5 Sonnet, and send via Slack - but weekly instead of daily.
Hereâs Jacobâs approach to working with templates:
First, review what the template does before importing. On the template page, youâll see an outline of the workflow and what each step accomplishes. When you hit âUse this template,â it prompts you to connect any necessary tools (calendar, Slack, etc.) that arenât already connected.
Second, look for steps that need setup. Jacob notes: âOnce youâve imported the template, it can feel a bit intimidating because you have a bunch of pre-configured steps that you didnât create yourself.â Start by clicking any steps flagged as requiring setup - in this case, selecting which Slack channel should receive the reports.
Third, understand each stepâs configuration. Check the trigger timing (this one runs Saturdays at 8 AM for weekly summaries). Verify the email search criteria - itâs looking for âYour Meeting Recapâ from Fireflies. Jacob emphasizes: âIf you use a different AI notetaker with a different subject line, youâd want to change this - otherwise, it wonât find any emails and the workflow wonât work.â
Fourth, customize the AI prompt for your needs. The template prompt says âPlease review the attached meeting summaries and write a consolidated report,â then asks for specific analysis: customer information, use cases, what they like/dislike, other tools theyâve tried. Jacob adds his own requirement: âhow savvy are they with AI and automation tools?â
Fifth, test before activating. Run each step to ensure it finds the right data in your environment. Only then toggle it on for automatic weekly execution.
Jacobâs key insight: âImporting a template can sometimes be harder than starting from scratch because you have to understand what someone else created. Templates provide great inspiration and get you started with the configuration, but you still need to take the time to make sure theyâre doing what you want.â
âĄïž Templates accelerate setup but arenât plug-and-play. Take time to understand each step, customize for your tools and needs, then test thoroughly before automating.
