Jacob Bank from Relay shows how to build a daily AI workflow that automatically synthesizes your open support issues into an actionable report. The use case: Every PM has a list of bugs that are open in their product. You want to know which ones are highest priority, which affect valuable customers, which have been sitting around longest, and which engineers might be overloaded. Jacob’s workflow automatically looks at open support issues daily and creates a synthesized report for action. Here’s Jacob’s step-by-step build: First, create a scheduled trigger. In Relay, add a trigger and select “Scheduled” to run daily at 8 AM. Jacob chooses “Start single run on a schedule” because he wants one synthesized report in one Slack message, not multiple alerts. Second, connect your issue tracker to find open issues. Jacob uses Linear, but notes this works with Asana, Jira, ClickUp, or any task management tool. Select “Find Issues” and specify “All matching issues in a list.” Set filters for your support label and “To do” status to get only open issues. Third, add an AI prompt step. Jacob’s prompt: “Based on this list of support issues, please write a daily digest. If an issue is more than three days old, add URGENT in front of it. And if one engineer has more than two issues, call that out.” Attach the list of issues from step 2 as input. Fourth, configure the AI model. Jacob follows the same heuristic as Flo (Crivello, of Lindy): “I usually start with Claude 3.5 Sonnet just to make sure AI can do it at all. Then if Claude 3.5 Sonnet can do it well and I want to optimize cost later, I might switch to Gemini 2.0 Flash or OpenAI’s GPT-4 mini.” Fifth, send the report via Slack. Add a Slack “Send message” step, select your customer issues channel, and attach the AI output from step 3. Jacob emphasizes: “It’s the old premature optimization is the root of all evil thing” - prove something works before optimizing cost. When Jacob tests the workflow, it finds open issues in Linear, prompts Claude to write the report, and sends it to Slack immediately. Once activated, this runs automatically every morning. ➡️ AI excels at synthesis. Instead of manually scanning bug lists daily, let AI surface what matters: urgent aging issues and overloaded engineers.